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Showing posts with the label overseas call center

Never Trust Caller ID

Fraud using the telephone is nothing new and has probably been around as long as there have been telephones. After all, a telephone is merely a communication device and can be used to dupe someone into doing something they might regret later. Saying that telephone technology, which has grown rapidly in recent years, has given fraudsters a wide array of new tools. More and more frequently, these tools are used to depart common people and even large businesses from their hard-earned money. Take Caller ID  for instance, which is marketed as a means of protecting our privacy. When I say marketed, it's normally sold to us for a fee so we can see who is calling us. The irony of the situation is that for a fee (over even for free) -- just about anyone can make the caller ID appear to whatever number they desire. The ability to spoof (fake/impersonate) caller ID has been around for a few years. Collection agencies, private investigators, telemarketers, and even law enforcement a...